About Us

“Intuitive support is how we give the user new superpowers.”

About Us

We are your next level business partners!

Support Guru was established with one aim – to assist e-commerce businesses applications on major platforms such as Shopify, Magento, and BigCommerce. To-notch customer service is the key to success for any business because happy clients lead to a thriving business. However, we understand that working with expensive customer support representatives can cost your business a considerable amount.

Support Guru Consultancy is a team of leading customer support agents dedicated to helping your e-commerce business succeed. With top-notch customer support representatives providing you with call center and live chat support, virtual assistant services, and handling your inbound requests – your e-commerce enterprise is guaranteed to function smoothly and generate profits in the long run.

Support Guru takes away the burden of support tickets from you and enables you to focus on developing your app into a world-class app that helps you retain customers effectively. From taking care of your inquiries and customer complaints to filtering important emails from spam and junk emails – we will do it all to ensure your business succeeds.

Our support staff immediately responds to all incoming calls and inbound requests to ensure your e-commerce business application runs seamlessly.

We maintain 100% transparency and regularly send reports to make sure you stay on top of your customers’ matters and concerns.

Communication
90%
Chat Support
87%
Customer Satisfaction
99%
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Trusted Clients

Our Vision & Mission

We aim to provide e-commerce applications with high-end, quality customer support services at reasonable rates, so they have an excellent chance at succeeding like any major global enterprise.

Awards & Recognition

We are committed to providing the best customer experience and building relationship between your business and customer.

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Trusted Clients
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Emails Per Day
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Years Of Experience
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Chats Per Day
Our Staff

Meet Our Professional Staff

Paulus Iyambo

CEO & Founder

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