Pricing
We will take care of your customer efficiently and at reasonable price.
Our Pricing
Flexible Pricing Plans
Get the value for the money you pay.
Basic
Designed for the ease of businesses operated by a single owner who needs customer support to focus on other aspects of the company.
$500.00
per agent/month
- Answer support emails within 24 hours
- SOPs creations
- FAQ creation
- No phone support
- Weekly repors
Standard
Curated for sole proprietorship owners who want to reduce the turnaround time for their tickets.
$800.00
per agent/month
- Answer support tickets within 12 hours
- SOPs creations
- FAQ creations
- No phone support
- Weekly reports
Premium
Created for businesses that need to have their tickets responded to within 6 hours.
$1000.00
per agent/month
- Answer support ticket within 6 hours
- Live chat & phone support for dedicated 6 hours
- SOPs creations
- FAQ creation
- 6 hours System Monitoring
- Daily reports
VIP
Designed for businesses that require full-time support 8 hours a day.
$1500.00
per agent/month
- 8 hours customer support
- 8 hour live chat support
- SOPs creations
- FAQ creations
- 8 hours System Monitoring
- Daily reports
Get A Quote
If you have a custom request? Give Us A Call
We are a flexible company that provides customer support on demand. This means we will answer your customer whenever you need us to be online.
FAQ
Popular Question
Depending on the complexity of the app, it takes 2 to 4 weeks to have everything ready.
Yes. Whether is Chat, Email and Phone we can arrange agent from different part of the world to give you the support you need.
We provide custom prices for each customer which can depend on the volume of your ticket. Please contact us at paulus@suportguruconsultancy.com for a custom quote.
We do have full package service which include the following:
- Researching the best CRM system for your Needs
- Setup and implementation of the CRM
- Creating Automations.
- Creating Templates and FAQ
- Training agents on how to use your app.
You can count on us to take full control of all your customer enquiries.
We have experience with Helpscout, Salesforce, Hubspot, Freshdesk and Zendesk. We can work in any of the above CRM and can also adapt to new CRMs
We can accept direct transfer, Payoneer, and PayPal